PRIVACY POLICY
Last Updated: 5/01/2026
Hush & Xplore (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all users of hushandxplore.com.au.
1. Information
We Collect
We may collect personal information that is reasonably necessary to operate our website and provide services, including:
Full name
Email address
Phone number
Billing and shipping address
Order and transaction details
IP address and browser information
Device data and website usage statistics
Communications sent to us via forms or email
We do not store credit card details. Payments are processed securely by third-party payment providers.
2. How We Collect Information
Personal information may be collected when you:
Place an order on our website
Create an account
Subscribe to communications
Contact us via email or forms
Browse or interact with the website
Some information is collected automatically through cookies and analytics tools.
3. How We Use Personal Information
We collect and use personal information for purposes including:
Processing and fulfilling orders
Providing customer support
Communicating service-related updates
Improving website performance and functionality
Detecting and preventing fraud or misuse
Complying with legal and regulatory obligations
We do not use personal information for unlawful, misleading, or deceptive purposes.
4. Disclosure of Personal Information
We may disclose personal information to:
Payment processors
Shipping and logistics providers
Website hosting and IT service providers
Analytics and performance monitoring services
Government authorities where required by law
We do not sell, rent, or trade personal information to third parties.
5. Cookies & Analytics
We use cookies and similar technologies to:
Enable essential website functions
Analyse website traffic and usage
Improve user experience and performance
You may disable cookies via your browser settings. Some website features may not function correctly if cookies are disabled.
6. Data Security
We take reasonable steps to protect personal information from:
Misuse
Interference
Loss
Unauthorised access, modification, or disclosure
While we implement appropriate safeguards, no online system can be guaranteed to be completely secure.
7. Access & Correction
You may request access to, or correction of, your personal information by contacting us at admin@hushandxplore.com.au.
We may require identity verification before responding to requests.
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
9. Adult-Only Website Notice
This website is intended for individuals aged 18 years and over.
We do not knowingly collect personal information from minors. Any data identified as belonging to a minor will be deleted where legally permitted.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect:
Legal changes
Platform requirements
Business practices
Continued use of the website constitutes acceptance of the updated policy.
11. Contact Information
For privacy-related questions or concerns, please contact:
Email: admin@hushandxplore.com.au
Website: https://hushandxplore.com.au