Contact Us
Have any queries?
We're here to help.
For Support
support@hushandxplore.com.au
Don't Be A Stranger
You tell us. We listen.
Frequently Asked Questions
General Questions
Hush and Xplore is for adults who understand that pleasure is a personal journey worth exploring. Whether you are indulging in your own desires or sharing intimacy with a partner, our collection is designed to help you feel confident, comfortable, and at ease.
Yes. Your privacy is extremely important to us. From browsing to delivery, everything is handled discreetly so you can shop with confidence and peace of mind.
No. There is nothing on the outside of your parcel that reveals what is inside, and billing is handled discreetly. Your experience with Hush and Xplore remains entirely your own.
Shopping Questions
Yes. We ship across Australia using trusted delivery partners.
Delivery times vary depending on your location and the product ordered. Estimated delivery details are shown at checkout and confirmed in your order email.
Once your order has been dispatched, you will receive an email with a tracking link so you can follow its journey to you.
We accept major debit and credit cards, as well as Afterpay and Klarna.
Yes. You can choose Afterpay or Klarna at checkout to enjoy your purchase now and pay over time in a way that feels comfortable.
Due to hygiene reasons, intimate items and lingerie cannot be returned unless they are faulty. If your item arrives damaged or not as expected, please contact us within 48 hours and we will take care of it.